General Terms

By accessing and placing an order with Rehlatiuae, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Rehlatiuae.

Under no circumstances shall Rehlatiuae team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Rehlatiuae team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

Rehlatiuae will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the resource rights to change prices and revise the usage policy at any moment.

License

Rehlatiuae grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website strictly in accordance with the terms of this Agreement.

Terms & Conditions

These Terms & Conditions are a contract between you and Rehlatiuae (referred to in these Terms & Conditions as “Rehlatiuae”, “us”, “we” or “our”), the provider of the Rehlatiuae website and the services accessible from the Rehlatiuae website (which are collectively referred to in these Terms & Conditions as the “Rehlatiuae Service”).

You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Rehlatiuae Service. In these Terms & Conditions, “you” refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

Definitions and key terms

To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are referenced, are strictly defined as:

• Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to TRIPXTOURS DMCC, Mazaya Business Avenue BB2, Jumeirah Lake Towers, Dubai, United Arab Emirates that is responsible for your information under this Terms & Conditions.
• Country: where Rehlatiuae or the owners/founders of Rehlatiuae are based, in this case is United Arab Emirates
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Rehlatiuae and use the services.
• Service: refers to the service provided by Rehlatiuae as described in the relative terms (if available) and on this platform.
• Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: Rehlatiuae."'s" site, which can be accessed via this URL: www.Rehlatiuae.com
• You: a person or entity that is registered with Rehlatiuae to use the Services.

Restrictions

• You agree not to, and you will not permit others to:
• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website or make the platform available to any third party.
• Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website.
• Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Rehlatiuae or its affiliates, partners, suppliers or the licensors of the website.

Modifications, Cancellations, and Refunds

• Rehlatiuae is not liable to any refunds in credit or cash from modifications or cancellations. You access and use listings entirely at your own risk and subject to the supplier's terms and conditions.
• All matters concerning modifications and/or cancellations of bookings are decided and/or determined by the Supplier. Rehlatiuae does not frame the terms of modification/cancellation of the bookings or take any decision regarding modification/cancellation of the bookings, unless agreed to the contrary between Rehlatiuae and the concerned Supplier.
• If a Booking has been modified/cancelled by you as per the terms mentioned herein and as per the terms of the Supplier, Rehlatiuae will, subject to receipt of the refund amount from the Supplier, refund the applicable amount to you.
• Under no circumstances Rehlatiuae will pay you the refund until Rehlatiuae receives it from the Supplier.
• Once Rehlatiuae receives the refund amount from the Supplier, Rehlatiuae will endeavor to initiate the refund within seven (7) days of receipt from the Supplier.
• As a default practice, Rehlatiuae processes the refund amount to the original source of payment.
• In case the original source of payment is unavailable, you can choose to receive the refund in the form of Rehlatiuae Credits to the Rehlatiuae Account of the user. These Rehlatiuae Credits are neither transferable nor can be refunded or redeemed in the form of cash. Rehlatiuae reserves the right to make changes to the usage terms of Rehlatiuae Credits, including but not limited to, value, usage, and validity without prior notice or intimation.
• If you make a booking using a promotion code, or if you accept a discount or special-offer price during the check-out process, you may invalidate your discount or special-offer price by modifying/cancelling your Booking.
• Refunds are not possible once a Service has begun or for any part of the Service package, including accommodation, meals, or other services that you have already used.
• A Supplier may reserve the right to modify a booking post-purchase, which may involve alterations to the date, price, inclusions, coverage, age requirements, or any other aspects of the Service. Rehlatiuae will strive to inform you promptly of any such adjustments once made aware of them.
• Rehlatiuae reserves the right, at its sole discretion, to withdraw our services, thereby superseding the Supplier's cancellation policy, and may facilitate a partial or full refund of the amounts charged to you.
• In any scenario of cancellation of any booking, Rehlatiuae shall only be liable to process the refund of the booking amount upon receiving the same from the Supplier. All liabilities against any booking are attributable to the Supplier. Rehlatiuae will not undertake any other liability of any sort including but not limited to any incidental losses incurred by you.

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") shall be provided by you to Rehlatiuae with respect to the website remain the sole and exclusive property of Rehlatiuae.

Rehlatiuae shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Your Consent

We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.

Links to Other Websites

These Terms & Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by Rehlatiuae. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Rehlatiuae uses “Cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Changes To Our Terms & Conditions

You acknowledge and agree that we may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at our sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform us when you stop using the Service. You acknowledge and agree that if we disable access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which are contained in your account.

If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.

Modifications to Our website

Rehlatiuae reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

Updates to our website

Rehlatiuae may from time to time provide enhancements or improvements to the features/functionality of the website, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”).

Updates may modify or delete certain features and/or functionalities of the website. You agree that Rehlatiuae has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the website, and (ii) subject to the terms and conditions of this Agreement.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Rehlatiuae shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Rehlatiuae does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Term and Termination

This Agreement shall remain in effect until terminated by you or Rehlatiuae.

Rehlatiuae may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Rehlatiuae, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all copies thereof from your computer.

Upon termination of this Agreement, you shall cease all use of the website and delete all copies of the website from your computer.

Termination of this Agreement will not limit any of Rehlatiuae's rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

Copyright Infringement Notice

If you are a copyright owner or such owner's agent and believe any material on our website constitutes an infringement of your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.

Indemnification

You agree to indemnify and hold Rehlatiuae and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

No Warranties

The website is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Rehlatiuae, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.

Without limitation to the foregoing, neither Rehlatiuae nor any Rehlatiuae's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the website, or the information, content, and materials or products included thereon; (ii) that the website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the website; or (iv) that the website, its servers, the content, or e-mails sent from or on behalf of Rehlatiuae are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Rehlatiuae and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the website.

To the maximum extent permitted by applicable law, in no event shall Rehlatiuae or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the website, third-party software and/or third-party hardware used with the website, or otherwise in connection with any provision of this Agreement), even if Rehlatiuae or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by Rehlatiuae on the Services, shall constitute the entire agreement between you and Rehlatiuae concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Rehlatiuae's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND REHLATIUAE AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitutes waiver of any subsequent breach. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Amendments to this Agreement

Rehlatiuae reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Rehlatiuae.

Entire Agreement

The Agreement constitutes the entire agreement between you and Rehlatiuae regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and Rehlatiuae.

You may be subject to additional terms and conditions that apply when you use or purchase other Rehlatiuae's services, which Rehlatiuae will provide to you at the time of such use or purchase.

Updates to Our Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.

Intellectual Property

The website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Rehlatiuae, its licensors or other providers of such material and are protected by United Arab Emirates and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Rehlatiuae, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.

Agreement to Arbitrate

This section applies to any dispute EXCEPT IT DOESN'T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Rehlatiuae's INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and Rehlatiuae concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

Notice of Dispute

In the event of a dispute, you or Rehlatiuae must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: hello@Rehlatiuae.com. Rehlatiuae will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Rehlatiuae will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Rehlatiuae may commence arbitration.

Binding Arbitration

If you and Rehlatiuae don't resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American

Submissions and Privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Rehlatiuae without any compensation or credit to you whatsoever. Rehlatiuae and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

Promotions

Rehlatiuae may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions Rules.

Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.

Typographical Errors

In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price . We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.

Miscellaneous

If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Rehlatiuae. Rehlatiuae will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. Rehlatiuae operates and controls the Rehlatiuae Service from its offices in the United Arab Emirates. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the Rehlatiuae Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which include and incorporate the Rehlatiuae Privacy Policy) contains the entire understanding, and supersedes all prior understandings, between you and Rehlatiuae concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.

Disclaimer

Rehlatiuae is not responsible for any content, code or any other imprecision. Rehlatiuae does not provide warranties or guarantees. In no event shall Rehlatiuae be liable for any special, direct, indirect, consequential , or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

The Rehlatiuae Service and its contents are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied. Rehlatiuae is a distributor and not a publisher of the content supplied by third parties; As such, Rehlatiuae exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Rehlatiuae Service. Without limiting the foregoing, Rehlatiuae specifically disclaims all warranties and representations in any content transmitted on or in connection with the Rehlatiuae Service or on sites that may appear as links on the Rehlatiuae Service, or in the products provided as a part of, or otherwise in connection with, the Rehlatiuae Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Rehlatiuae or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Rehlatiuae does not warrant that the Rehlatiuae Service will be uninterrupted, uncorrupted, timely, or error-free.

User Responsibility and Assumption of Risk

• You are responsible and liable for your actions and omissions and are also responsible for the actions and omissions of anyone participating in the service you book through Rehlatiuae. For example, this means:
  • You are responsible for leaving the venue of a service in the same or substantially the same condition it was in when you arrived;
  • You must act with integrity, treat others at the place of the service with respect;
  • You always comply with all applicable laws and any terms or rules as may be set out by the Supplier.

    Your failure to comply with the applicable local laws or terms set out by the Supplier may result in the Supplier asking you to leave/exit the service or attraction or any other action as per law.

• You acknowledge that the activities following the Booking carry inherent risks and accordingly agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Rehlatiuae platform, participation in any service, and/or any other interaction you have with other persons at the location of the Service or online. This means you are responsible to analyze and understand that the service chosen by you for the booking is suitable for you by all means and manners. For example, services may carry the risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those services.
• Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
• In the unlikely event that a third party reservation is available when you place an order but becomes unavailable prior to check-in or use, your sole remedy will be to contact the supplier to make alternative arrangements or to cancel your reservation.
• If you book a reservation with a third-party supplier, then in addition to this Agreement, you agree to review and be bound by the supplier's terms and conditions of purchase and website use, privacy policy, and any other rules or policies related to the supplier's site or property. Your interactions with third-party suppliers are at your own risk. Rehlatiuae will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third parties.
• Scammers and fraudsters may employ various phishing techniques to illicitly obtain your personal and confidential sensitive data, such as payment information, with an aim to deceive and defraud. These techniques may involve the creation of fake websites, messages, emails, and more. We strongly recommend remaining vigilant and aware of such schemes. Should you fall victim to any phishing endeavors carried out in the name of Rehlatiuae, we kindly request that you report such an incident to hello@Rehlatiuae.com. We also advise you to promptly report such transactions to your bank or any other relevant authority as may be required by law.
• We strongly advise exercising caution to ensure that you are engaging with Rehlatiuae through our official and verified communication channels. You have the responsibility to ensure that you do not open or engage with imitators or impersonators. Rehlatiuae cannot be held responsible for any scams or fraudulent activities carried out by such impersonators or external third parties.

Official Channels:

• Website - Rehlatiuae.com
• Phone - +000 0 000 00 00
• Email - support@Rehlatiuae.com